MONET classy ear clips

We offer the following payment options:

Payment service provider:

Paypal, Apple Pay and Google Pay

These service providers also offer an express checkout.

Credit cards:

Visacard and Mastercard

Bank transfer:

You pay in advance to our German bank account. The bank details will be displayed in the checkout and also sent to you by email. Payment must be received by us within 5 days.

Shipping within Germany is via DHL and costs €4.99.

EU shipping is via DHL or Deutsche Post and costs €12.99.

Worldwide shipping is via DHL or Deutsche Post and costs €14.99.

As an exception, shipping will only take place from October 24th, 2024.

As soon as a shipment leaves our warehouse, the customer will receive one
Shipping confirmation with a tracking link.

Delivery within Germany usually takes 1-3 working days.

Delivery within the EU usually 2-6 days.

Delivery worldwide usually 4-21 days.

International buyers may be required to pay any applicable customs or import fees themselves.

We are not responsible for delays caused by customs.

We would like to ask you to place your orders carefully so that there are as few returns as possible.

We are happy to answer any questions about our products. Please write to us using the contact form.

If you don't like the item you ordered or it doesn't fit, you can
Of course, return it within 30 days of receipt.

For returns, we ask you to frank a label yourself and send the return to the following address:

_______________________

The Store - Gerhard Poch

c/o Berlin Stylist GbR

Bänschstrasse 51

10247 Berlin

Germany

_______________________

Please keep your proof of shipping until we confirm receipt of the return and refund the purchase amount.

After checking the returned item, we will refund the purchase price
within 7 working days to the payment method used for purchase
back.

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