Shipping policy



Shipping

Shipping within Germany is carried out by DHL and costs €5,49.

Shipping to World Zone 3 is carried out by DHL or Deutsche Post and costs € 21,99.
World Zone 3: Albania, Bosnia and Herzegovina, Greenland, Iceland, North Macedonia, Montenegro, Norway, Serbia, Switzerland, United Kingdom

Shipping to World Zone 4 is carried out by DHL or Deutsche Post and costs € 34,99.
World Zone 4: China, India, Israel, Japan, Canada, Qatar, Oman, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, Turkey, USA, United Arab Emirates




Delivery time
As soon as a shipment has left our warehouse, the customer receives a shipping confirmation with a link to shipment tracking. 

Delivery within Germany generally takes 1-3 working days.
Delivery worldwide generally takes 4-21 days.

International buyers may have to pay any applicable customs or import duties themselves.
We are not responsible for delays caused by customs.




Returns

We ask you to place your orders carefully in order to avoid returns as far as possible.

We will be happy to answer any questions about our products. Please contact us via the contact form.

If you do not like or the ordered item does not fit, you may of course return it within 30 days of receipt.

Please ensure that the package has sufficient postage and send the return to the following address:
_______________________

Proskauer Straße 19
Berlin Stylist GbR
10247 Berlin
Germany
_______________________


Please keep your proof of postage safe until we confirm receipt of the return and refund the purchase amount.

After inspecting the returned item, we will refund the purchase price within 7 working days to the payment method used for the purchase.